Claudia Keith serves as the Chief Communications Officer for the City of Palo Alto where she is responsible for the city’s communications strategy and managing activities that promote, enhance and protect the organization’s brand. As CCO, she serves as an integral member of the executive leadership team, and directs and manages the city’s varied and integrated communications strategies including social media. She also served as assistant vice chancellor of public affairs for the California State University system, the largest public university system in the country where she directed the activities of the public affairs office including media relations, strategic communications, issues and reputation management, social media, and web content. She has also been a communication consultant for public and private sector organizations in financial services, higher education, transportation and environmental sectors. She holds a bachelor’s degree in journalism from the University of Oregon and a master’s degree in mass communications from California State University, Northridge. Less   View all posts

For over 25 years, Dr. Jonathan Reichental has been successfully helping organizations leverage the value of information and communications technology to solve business problems, increase effectiveness, and support revenue growth. He has experience in both the private and public sectors. He spent over 15 years at PricewaterhouseCoopers (PwC) in a variety of technology-related roles including leading technology innovation by delivering specific expertise in emerging technologies and the impact of macro trends such as demography on organizational success. In 2016 he was named one of the top 20 most influential CIO’s in the United States. Dr. Reichental is also recognized as a global thought leader on the future of urban innovation. He is currently a multiple award-winning Chief Information Officer (CIO) for the City of Palo Alto, focusing on modernizing the technology environment, implementing enhancements to the citywide SAP implementation, and pushing the boundaries of innovation in local government such as open data and broader civic participation through mobile devices. Under Jonathan’s leadership, Palo Alto has been named one of the top 5 digital cities in America three years in a row, including the top spot in 2013. Prior to joining the City, Jonathan served as CIO of O’Reilly Media, an integrated media company. During his tenure he led the successful technology effort to deploy a new global ecommerce platform, enhanced the Oracle financial system, completed and maintained PCI-compliance, implemented an IT governance process, and made several strategic upgrades to the network infrastructure. Jonathan was awarded the distinction of being one of the 25 Doers, Dreamers, and Drivers in Government in America in 2013.  He also won a best CIO in Silicon Valley award and a national IT leadership prize. He has also recently been named the top social government CIO on Twitter and his blog was named one of the top 50 must-read in government. Dr. Reichental holds several degrees including a Ph.D. in Information Systems. He informally advises several technology start-ups and is engaged in a variety of charity efforts in Silicon Valley. Jonathan is a co-founder of Code for Ireland. He is also an adjunct professor in the School of Management at the University of San Francisco, the Rady School of Management at the University of California San Diego, and at the University of California Berkeley. Jonathan is also a highly sought-after public speaker and presents on a range of subjects which has included a TEDx presentation on the future of privacy. His work has been featured on media such as National Public Radio (NPR), CBS Radio, Forbes, Wall Street Journal, CIO magazine, InformationWeek, Computerworld, and Government Technology magazine. His TV appearances include CNBC and NBC News. He is a popular blogger, and recently co-authoring The Apps Challenge Playbook. Less   View all posts