Author - Claudia Keith

Claudia Keith serves as the Chief Communications Officer for the City of Palo Alto where she is responsible for the city’s communications strategy and managing activities that promote, enhance and protect the organization’s brand. As CCO, she serves as an integral member of the executive leadership team, and directs and manages the city’s varied and integrated communications strategies including social media. She also served as assistant vice chancellor of public affairs for the California State University system, the largest public university system in the country where she directed the activities of the public affairs office including media relations, strategic communications, issues and reputation management, social media, and web content. She has also been a communication consultant for public and private sector organizations in financial services, higher education, transportation and environmental sectors. She holds a bachelor’s degree in journalism from the University of Oregon and a master’s degree in mass communications from California State University, Northridge.


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