Technology can be extremely frustrating, both for IT leaders and for business users. Business people question whether IT costs too much and delivers...
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To deliver value, a given business service must be highly reliable. What are the challenges to reliability? And, if reliability is based on broad...
The holy grail for IT leadership is Business/IT alignment. Perhaps if IT leadership took a step back and focused instead on converging Business and...
In troubled economic times, organizations tend to cut their IT budgets to reduce the risk of losing sustainability. However, unbridled IT cost...
Since IT supports the business functions needed to execute business strategy, wouldn’t IT be a powerful ally in minimizing business risk? Is...
Today, IT spending can represent up to fifty percent of annual corporate capital expenditures. Not all CIO’s are blessed with procurement...
There is a huge opportunity cost, when IT resource needs cannot be met quickly and cost effectively. Some problems include: an IT that is unaware of...
Isn’t IT supposed to be strategic? If so, can an IT leader do any special realigning of IT resources to help his/her company not only survive...
Using ‘Cost Savings’ as the sole determinant for justifying IT’s value, actually undermines its true value. Today’s IT...
In global outsourcing, it is not uncommon to have multiple vendors to reduce risks. But, can we rely on competitors to work together as one happy...
Research indicates that when tested, almost half of all disaster recovery plans fail, resulting in harm to a brand, customer loss, losses to...
For IT to be truly successful at delivering value, the non-IT members of an organization must know and trust IT enough to adopt the positive changes...
How we negotiate the IT services or software licensing related contracts has a significant impact on how IT meets “getting more done with...
Business and IT are changing at a warp speed. IT leadership is on its toes playing catch-up with a mandate to make IT lean and do more with less. On...
Rising costs in India are pushing US and European organizations to shift their focus to China for their outsourcing (IT and BPO) needs. Is...
CIO decision making today is based on extensive “due diligence” performed leveraging multiple information sources as well as tools that...
While we are busy handling compliance and integration issues, communication among IT workers, between IT and other departments, IT and end customers...
With constant pressure to deliver “more with less”, not only the IT leaders but the whole IT organization needs to join hands and get...
Partnering with Vendors, Up/Downstream Value Chain members, or other departments/divisions can successfully can bring multiple benefits to an...
While some treat the concept of ‘web 2.0’ as hype, the concept has gained enough mass, that it cannot be ignored outright. Meanwhile...
