Customer satisfaction is critical to the successful use of Information Technology within an organization. However, technology leaders often struggle...
Innovation
Innovation: CIO Talk Networks delivers Latest and Best Innovation Podcasts, Insights, articles, interviews, talks, Viewpoints, blogs and more by expert IT Leaders globally on CIO Talk Network
Businesses are keen to boost business performance and customer experience. But the light bulb wasn’t invented by continually improving the candle...
Customer Experience (CX) is key to an organization’s success. It is all the rave today and organizations are reporting that they are heavily...
In the Digital era, Data and Analytics should be at the very core of every business. They should drive strategy, innovation, and operational...
Among the many emerging technologies that are available, not all will help with differentiation, allow breaking into new markets, remaining...
Heavy focus on Artificial Intelligence and Machine Learning driven applications and processes may allow us to predict, learn, adapt and operate...
Organizations are embracing digital transformation in order to understand customers better, enhance their experience across all touch points, help...
In order to retain customers, businesses need to continually deliver new, improved and integrated experiences, both in the physical and digital realm...
Intuitively, an organization can strive to be stable i.e. resilient, reliable, and efficient OR Agile i.e. fast, nimble, and adaptive. However, in...
Many companies have embedded analytics within their organizational framework expecting a positive impact on company revenues, margins, and...
Working within a framework and structured environment builds organizational stability and in-depth experience. To grow and innovate, thinking outside...
The needs and preferences of the riders are changing in terms of experience they expect in and outside of the ride. How are product innovation...
We all know that the IT world is constantly in a state of flux. The demands for fluid and uninterrupted service are continually pouring from clients...
Securing Intellectual Property is critical to safeguarding and enabling enterprise innovation. The proliferation of enterprise mobility and other...
Often times, transparency between the IT organization and the business can be difficult to achieve. Typically, it’s not intentional. The two worlds...
How measurably smart have such cities become? What are the lessons for the cities that are just getting started? Listen to our specially curated...
Service level metrics are often measured backward. Almost any course, book, or framework on service management suggests that we assign Service Level...
Smart City initiatives are pervasive globally and a lot of tax dollars are being invested. How measurably smart have such cities become? What are the...
Innovation is becoming critical to sustained growth and profitability for enterprises. How are organizations embracing and embedding innovation in...
When an organization needs an ability to improve a given business function, it invests and focuses on developing it. What about Leadership...
