AI Digital Transformation

The RPA Adoption Journey

The RPA Adoption Journey

RPA promises benefits including increased compliance, improved system compatibility, better management capabilities, and enhanced customer experience. But organizations are facing related adoption challenges including the perception of substantial upfront costs, employee resistance, setting a realistic expectation of what’s possible, and identification of candidate processes to automate among others. How are organizations addressing these issues as part of their RPA adoption journey?

Contributor

    • Ben Patel, Chief Information Officer, Cone Health

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Contributors

Ben Patel

Ben Patel, Chief Information Officer, Cone Health

Ben Patel serves as the Chief Information Officer (CIO) at Cone Health. Ben is responsible for developing and executing information technology strategy for Cone Health that aligns with business needs covering all areas of health care techno... More   View all posts
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Ben Patel

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