MICHAEL HUGOS is an author, speaker, award-winning CIO and principal at Center for Systems Innovation [c4si]. He delivers elegant solutions to complex problems with focus in supply chains, cloud computing, and use of game mechanics to redesign and reinvigorate business organizations. Earlier he spent six years as CIO of a national distribution organization where he developed a suite of supply chain and e-business systems that transformed the company's operations and revenue model. For this work he won the CIO 100 Award, the InformationWeek 500 Award and the Premier 100 Award. He earned his MBA from Northwestern University’s Kellogg School of Management. He is author of eight books including the popular Essentials of Supply Chain Management, reported by Amazon.com as the best selling supply chain book worldwide since 2004, and his newest book - Enterprise Games: Using Game Mechanics to Build a Better Business. He can be reached via his website - Less   View all posts

Henry serves Enterprise Architecture Professionals. His research focuses on the concepts, techniques, and tools required to design flexible and responsive IS architectures. This includes enterprise application integration, middleware, adapters, business process optimization, enterprise architecture tools, and security issues. He also highlights key European factors, trends, and best practices in these domains, particularly typical ways of solving IT issues within SMBs. Henry came to Forrester through its acquisition of Giga Information Group and Giga's affiliation with GigaGroup. He brings 21 years of IT experience to his clients. Prior to joining GigaGroup, he was the technical director of Euriware, a French IT services company specializing in industrial IT and related technologies. In addition, Henry was involved as chief architect in strategic projects for large telecommunications, automotive, and marketplace customers. At earlier stages of his career, Henry held various technical positions in a knowledge management company and at Alcatel CIT. Less   View all posts