The Chief Digital Officer (CDO) role was created initially to unify the digital agenda, increase efficiency, create a digital culture, design better customer experiences, and optimize your competitive advantage. With digital adoption in the execution phase, beyond overseeing strategic alignment, how should this role morph to maximizing business outcomes? What capabilities should the current and aspiring candidates develop to deserve the CDO 2.0 stripes?
Contributors
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- Viren Shah, Chief Digital Officer, GE Appliances, a Haier Company
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- State of the Chief Digital Officer in 2016
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