Robert Webb heads the technology division of Hilton Worldwide—the leading global hospitality company with more than 3,600 hotels in 82 countries. As CIO, Webb expands on a strong background of experience driving technology-enabled business transformations around the world. The scope of Webb’s global leadership responsibilities includes organizations with 1,000+ resources, $300 million budgets, and $50 million capital investments. Widely recognized as an expert in spearheading multi-million dollar cost reductions, exponential productivity gains, and new product innovation, Webb has also successfully managed Lean and Six Sigma programs, shared services, business integration, strategic outsourcing, and offshoring initiatives. His international skills have been sharpened through past executive experience with Accenture, General Electric, and Equifax, living and working in Europe, Japan, Greater China, and North America. Less   View all posts

Joseph “Joe” Eng is JetBlue’s Executive Vice President of Systems and Technology, and is responsible for the value airline’s IT strategy, development and execution. Joe joined JetBlue in March 2008 and reports to Rob Maruster, JetBlue’s Chief Operating Officer. JetBlue’s reputation as a savvy user of technology stems from the very first days of the New York-based airline’s operation. The majority of JetBlue travel is sold via the www.jetblue.com website. As JetBlue has grown, new challenges have emerged, including the scalability of the operational infrastructure, providing a broader array of destinations through alliances with other airlines, and new customer-facing opportunities, such as in-flight access to email and instant messaging capabilities. In October 2008, JetBlue opened Terminal 5 at JFK, a state-of-the-art environment as part of the customer-focused and friendly JetBlue experience. Mr. Eng was recognized by CIO Magazine as one of the top 100 CIOs in 2009 for innovation with our transition to the Sabre platform. Joe was previously President and Chief Executive Officer of Spectrum Systems, a provider of IT solutions and services to the public and private sectors. Prior to that, he held leadership positions in the telecommunications industry. Less   View all posts

Arun is the Chief Technology Officer of Zappos.com, Inc where he leads all aspects of technology. Most recently, Arun was the co-founder and CTO of Intent Media, an early stage online advertising firm in the e-commerce space that is backed by a top tier Venture Capital firm. Prior to Intent Media, Arun spent 6 years at Travelocity - his final three as CTO of Travelocity Europe/lastminute.com which generates > $3B in internet sales. Before Travelocity, Arun was co-founder and CTO of ITRadar.com, a VC backed b2b internet start-up that was successfully sold to a Gartner (NASDAQ: IT) subsidiary. Prior to ITradar.com, Arun spent several years leading a consulting practice focused on web-enabling legacy systems at multiple large companies. Arun started his professional career at Sabre Holdings building complex airport resource scheduling and management systems. Arun holds a master's degree in Information Systems Management and an undergraduate degree in Computer Science. Less   View all posts