CXO Innovation Leadership Mobile

Steps to Practical, Predictable, and Scalable Mobile-Centric End User Experience

 

With most end users gone mobile, organizations aspiring to harness the power of digital must commit to delivering compelling and consistent mobile-centric end-user experiences.

It requires knowing what the users want, using the insights to improve the mobile app look, feel, and usability, and ensuring consistent delivery across device and operating system combinations. But, ever-changing customer expectations and an incredibly fragmented mobile device ecosystem pose daunting challenges.

So, how is business, digital, and IT leadership collaborating to provide a practical, predictable, and scalable mobile-centric end-user experience?

Watch this video to getting answers to many pressing questions, including:

    • Discover: How do the target users want to engage with your business via mobile?
    • Design: How to remove ambiguity and uncertainty for a quick, intuitive, and immersive mobile app journey?
    • Deploy: How to maximize mobile experience quality through testing on various mobile OS and devices?

Contributors

Contributors

Laura Money

Laura Money, Chief Information Officer, Sun Life

Laura Money is Executive Vice-President and Chief Information Officer of Sun Life. In this role, Laura oversees all aspects of Information Technology including strategy, architecture, infrastructure, development and applications. She is p... More   View all posts
Vince Kellen

Vince Kellen, Chief Information Officer, University of California, San Diego

Dr. Vince Kellen currently serves as the chief information officer for the University of California, San Diego (UCSD), as well as a member of the Chancellor's Cabinet, and vice chancellor and chief financial officer's senior management team... More   View all posts
Aref Matin

Aref Matin, Chief Technology Officer, Wiley

Aref Matin joined John Wiley & Sons, Inc., in 2018 as the Executive Vice President and Chief Technology Officer (CTO). In this role, Mr. Matin is responsible for driving innovation, strategy and growth to the organization by developing ... More   View all posts
Chris Panagiotopoulos

Chris Panagiotopoulos, Chief Technology Officer, LifeBridge Health

Chris Panagiotopoulos serves as the Vice President and Chief Technology Officer for LifeBridge Health. LifeBridge Health, a $2B in revenue not for profit system, consists of Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale H... More   View all posts
Raghuram Krovvidy

Raghuram Krovvidy, President & Global Delivery Head, Cigniti Technologies

As President & Global Delivery Head at Cigniti Technologies, Raghuram Krovvidy heads Delivery across all geographies and verticals for Cigniti. A seasoned veteran leader with 20+ years of experience, he has held different leadership ... More   View all posts

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