There is a rapid change in customer expectations, business models, and how work gets done. Yet, from planning demand to building operational capability to establishing a robust partner ecosystem support, many businesses still depend on principles enshrined as best practices decades ago. How can we rethink and shift our business planning and delivery efforts to more realistic scenario-driven models that are continually refined based on actual outputs? What is holding organizations back from taking this leap? What can business and IT leaders do collaboratively to enable this shift?
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