Rudy Wolfs, ING DIRECT USA's Chief Customer Service Officer and Chief Information Officer, joined ING DIRECT USA in 2000. With his software development background, Rudy joined the team to develop and manage the ING DIRECT USA Technology platform. Previously, Rudy co-founded EveryWare Development Corporation in 1989, an Internet Application Server leader and publicly traded company, which grew to 120 employees and sold to Pervasive Software in 1999. In 1997, he also co-founded an email software solutions management company – Emailtopia Corporation, located in Toronto with 30 employees, which was later sold. Less   View all posts

William Jan brings a combination of industry experience, analytical skills, and end-user perspective to the Aberdeen Group. Prior to joining Aberdeen, he was the Senior Research Manager of Technology, Media & Telecommunications at Gerson Lehrman Group. With more than 10 years of combined experience in technology analysis and financial services, William continues to provide guidance to companies through fact-based research. He educates executives on best practices in leveraging technology solutions to achieve business objectives, and assists firms in identifying ROI opportunities. Clients that William has worked with include Bain Capital, Fidelity Investments, Wellington Management, Battery Ventures, and McKinsey & Company. As a former product marketing manager, he developed and communicated core product messaging, positioning, value roadmap, pricing, and specific collateral, reflecting business strategies to enterprises and SMBs. He has an extensive technical background in both enterprise software and hardware industries, where he actively worked with product development suppliers and customers Less   View all posts