Over the past decade, John has held senior management positions with leading hosting, telecommunications, and Internet services companies. Prior to co-founding OpSource, he was Vice President of Operations for Metromedia Fiber Network (MFN), whose leading enterprise customers included BP Amoco, Deutsche Bank, JP Morgan Chase, Microsoft, Paramount, and Sony. He joined MFN through the acquisition of SiteSmith, where he was Vice President of Operations. Before joining SiteSmith, John was Director of Enterprise Services for UUNET Technologies. Clients included AutoNation, Disney, The Go Network, Levi Strauss, Marriott International, mySap.com, Sony Playstation, and Symantec. Less   View all posts

Joe Burton is Vice President and Chief Technology Officer in Cisco's Voice Technology Group. His team is responsible for vision, technical strategy and advanced research for Unified Communications at Cisco. During his career at Cisco, Joe has led the development of many of Cisco's Unified Communications products. Joe has also been instrumental in several Cisco acquisitions including Latitude, WebEx, and Securent. Less   View all posts

Ben Pring is a research vice president in Gartner Research, where he is part of the IT Services and Sourcing group. He covers business process outsourcing services, application outsourcing and IT utility computing (including "on demand" and "software as a service"). His background is in outsourcing and enterprise application solution markets. Ben has been with Gartner for 11 years, and has a total of 23 years in IT. Prior to joining Gartner, Ben was a market analyst at Input, responsible for Input's Business Integration Program. Before this, he was a market analyst in the IT practice of PricewaterhouseCoopers (formerly Coopers & Lybrand), where he worked on business development activities and client engagements. Less   View all posts