If IT is increasingly more important as a partner to all aspects of business, doesn’t apportioning most of one’s IT budget to ordinary enablement and overhead, prevent IT from engaging in those things that IT excels at, like  innovating and improving business? Could a more generous allocation of funds actually reduce costs and increase income by accelerating processes, reducing wait times and facilitating increased productivity? Perhaps it is time to rethink the old 80-20 budget rule!

Contributor

1. • Jon Walton, Chief Information Officer, County of San Mateo, CA

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