Project success requires a combination of product success and project management success. We usually ask “was your project a success?” Instead we should be asking “how successful was your project?”. With different stakeholders using different measures, achieving complete satisfaction becomes a nearly impossible task. While we put a lot of effort in ensuring successful delivery of end product, what needs to be done so as to receive the medal of delivering a “successful” project.
- Dennis P. L’Heureux, SVP, Planning and CIO, Rockford Health System
- R. Ryan Nelson, Director, Center for the Management of Information Technology, McIntire School of Commerce, University of Virginia
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