Measuring IT Project Success

Measuring IT Project Success

Project success requires a combination of product success and project management success. We usually ask “was your project a success?” Instead we should be asking “how successful was your project?”. With different stakeholders using different measures, achieving complete satisfaction becomes a nearly impossible task. While we put a lot of effort in ensuring successful delivery of end product, what needs to be done so as to receive the medal of delivering a “successful” project.


    • Dennis P. L’Heureux, SVP, Planning and CIO, Rockford Health System
    • R. Ryan Nelson, Director, Center for the Management of Information Technology, McIntire School of Commerce, University of Virginia

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Dennis P. L'Heureux

Dennis P. L'Heureux, SVP, Planning and CIO, Rockford Health System

Dennis L'Heureux is the Senior Vice President for Planning & CIO with Rockford Health System. Previously, he was Vice President & CIO at MetroWest Medical Center in Framingham; Vice President for Clinical and Management Support Serv... More   View all posts
R. Ryan Nelson

R. Ryan Nelson, Director, Center for the Management of Information Technology, McIntire School of Commerce, University of Virginia

Ryan Nelson is a Professor, the Director of the Center for the Management of Information Technology (CMIT), and the Director of the Master of Science in the Management of IT program at the McIntire School of Commerce of the University of Vi... More   View all posts
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Dennis P. L'Heureux


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