If change is the only constant, and even a business cliché, why do so many organizations refuse to embrace it and risk losing opportunities for growth and profitability? It’s because change is hard. So is innovation. But done right, business leaders can reap huge rewards. How can IT leadership use its unique position on the leading edge of technology to scan the horizon and spot emerging trends, impending threats and opportunities? And how can IT leaders foster a spirit of innovation – and even bring about fundamental culture change for their organizations?
Mark Dajani, SVP and Chief Information Officer, Kraft Foods, Inc
Mark Dajani is Senior Vice President and Chief Information Officer of Kraft Foods. Mark is responsible for the company's information systems and technology, and for the shared services organization which includes the shared service centers... More View all posts
Mark Dajani is Senior Vice President and Chief Information Officer of Kraft Foods. Mark is responsible for the company's information systems and technology, and for the shared services organization which includes the shared service centers in San Antonio, Texas and European business service centers in Madrid, Spain and Bratislava, Slovakia. In addition, Mark is responsible for the travel services team and the leadership of the ongoing shared services initiatives. Prior to joining Kraft Foods in 2004, Mark spent 13 years at Altria. He led several functions within the Information Services organization at Philip Morris USA Inc., including Director of Application Development & Maintenance for Sales, Marketing, Human Resources, and Finance. He became Chief Technology Officer there in 2000. In 2003, Mark was named Director, Global Technology, Altria Corporate Services, Inc., responsible for increasing IT value across the Altria family of companies by managing the Global IT portfolio. Mark joined Kraft Foods as Vice President and Chief Technology Officer in September 2004. During this assignment, Mark and his team developed and implemented a global framework for organizing technology at the company such as technical roadmaps covering collaboration, connectivity, application development and middleware, business intelligence and data management and end user computing. Mark was named Vice President, Account Management in December 2006. He was appointed Senior Vice President, Information Systems in April 2007, and Senior Vice President and CIO in April 2009. Mark began his career by constructing and managing manufacturing facilities for Frito Lay, Inc. and the Perrier Group of America. Less View all posts
Ranjay Gulati, Jaime and Josefina Chua Tiampo Professor, the Harvard Business School
Ranjay Gulati is the Jaime and Josefina Chua Tiampo Professor at the Harvard Business School. He is an expert on innovation, leadership, strategy, and organizational issues in firms. In his recent book, Reorganize for Resilience: Putting Cu... More View all posts
Ranjay Gulati is the Jaime and Josefina Chua Tiampo Professor at the Harvard Business School. He is an expert on innovation, leadership, strategy, and organizational issues in firms. In his recent book, Reorganize for Resilience: Putting Customers at the Center of Your Organization (Harvard Business Press, 2009), he explores how "resilient" companies-those that prosper both in good times and bad-drive growth and increase profitability by immersing themselves in the lives of their customers. The book uncovers the path to resilience by showing companies how to break down internal barriers ...and create a network of collaborators. Professor Gulati is also author of, Managing Network Resources: Alliances, Affiliations, and other Relational Assets (Oxford University Press, 2007). Professor Gulati is the former president of the Business Policy and Strategy Division at the Academy of Management and an elected fellow of the Strategic Management Society. He was ranked as one of the top ten most cited scholars in Economics and Business over a decade by ISI-Incite. The Economist, Financial Times, and the Economist Intelligence Unit have listed him as among the top handful of business school scholars whose work is most relevant to management practice. He has been a Harvard MacArthur Fellow and a Sloan Foundation Fellow. His research has been published in leading journals such as Administrative Science Quarterly, Harvard Business Review, American Journal of Sociology, Strategic Management Journal, Sloan Management Review, Academy of Management Journal, and Organization Science. He has also written for the Wall Street Journal, Forbes, strategy+business, and the Financial Times. He sits on the editorial board of several leading journals, including Administrative Science Quarterly and Strategic Management Journal. He was a co-editor of a special issue of the Strategic Management Journal on Alliances and Strategic Networks in 2000 and will be co-editing another special issue on Organizational Architecture that will appear in 2011. Professor Gulati teaches courses in Harvard Business School's MBA and Executive Education programs. He has received a number of awards for his teaching, including the Best Professor Award for his teaching in the MBA and executive MBA programs at the Kellogg School at Northwestern University, where he was on the faculty beforecoming to Harvard. He advises and speaks to corporations large and small around the globe, including GE, SAP, Novartis, Bank of China, Sanofi Aventis, Caterpillar, Allergan, Metlife, Target, Hitachi, Novartis, Honda, Qualcomm, Aetna, Future Brands, Ford, Seyfarth Shaw, LaFarge, McGraw-Hill, Rockwell Collins, Merck, General Mills, Abbott Laboratories, Baxter, Credit Suisse, and Microsoft. Professor Gulati has served on the advisory boards of several startup companies and has appeared as an expert witness in business litigations. He is a frequent guest on CNBC and has been a panelist on several of their series on topics that include the Business of Innovation, Collaboration, and Leadership Vision. Less View all posts