IT Vendor Management: An Ongoing Challenge

IT Vendor Management: An Ongoing Challenge

With IT becoming mission critical for almost every organization and with increase in reliance on outsourcing relationships, the key to getting best deals on IT products and services is to have great relationships and high level of trust. Easier said than done, what does it take to identify and maintain partner like vendor relationships?


    • Sandra Hofmann, Chief Information Officer, MAPICS
    • Michelle Cassin, Executive Director, ITG Internal Business Services, Health Care Service Corporation

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Sandra Hofmann

Sandra Hofmann, Chief Information Officer, MAPICS

Sandy Hofmann is the Chief Information Officer and Chief People Officer with MAPICS. Sandy brings over 25 years of manufacturing-focused ERP and CRM experience, including 14 years with IBM to her current role. Georgia CIO Leadership Associa... More   View all posts
Michelle Cassin

Michelle Cassin, Executive Director, ITG Internal Business Services, Health Care Service Corporation

Michelle, is the Executive Director, Information Technology Group (ITG) - Internal Business Services at Health Care Service Corporation. In this position, Michelle is responsible for ensuring consistent ROI valuing on all significant techno... More   View all posts
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Sandra Hofmann


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