IT Delivery Process Vs. Agility: A Balancing Act

IT Delivery Process Vs. Agility: A Balancing Act

A well defined IT delivery process minimizes risk and increases rate of success and requires appropriate time and effort for checks and balances. Meanwhile, IT is also supposed to facilitate quick business change thus help develop an “agile” enterprise. How do we eat the cake and have it too?


    • Mike Kistner, CIO, Pegasus Solutions (Ex-CIO, Best Western)

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Mike Kistner

Mike Kistner, CIO, Pegasus Solutions (Ex-CIO, Best Western)

Mike Kistner is senior vice president of technology and operations for Dallas-based Pegasus Solutions, a global leader in providing technology and services to hotels and travel distributors. Mike joined Pegasus from Best Western Internation... More   View all posts
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