IT Challenges of Hospitality Industry

IT Challenges of Hospitality Industry

In hospitality industry, it takes a lot to please customers and have them keep coming back. What does it take to always deliver the best while lowering the cost of operations, and how IT can be leveraged to attain this seemingly impossible goal?


    • Reid Paul, Editor-In-Chief, Hospitality Technology Magazine
    • Prakash V. Shukla, Senior VP – Technology and CIO, Indian Hotels Company Ltd (Taj Hotels)

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Reid Paul

Reid Paul, Editor-In-Chief, Hospitality Technology Magazine

Reid Paul is Editor-in-Chief of Hospitality Technology magazine, the leading source for IT strategies and implementations for the hotel, casino, cruise, restaurant and foodservice industries. At HT, Reid has directed the creation of numerou... More   View all posts
Prakash V. Shukla

Prakash V. Shukla, Senior VP - Technology and CIO, Indian Hotels Company Ltd (Taj Hotels)

Prakash Shukla is the Senior Vice President, Technology and Chief Information Officer with Indian Hotels Company Ltd With over 15 years experience in the information technology industry, Prakash Shukla brings valuable expertise to the expan... More   View all posts
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