Sheleen Quish has been the CIO for Ameristar Casinos, Inc. based in Las Vegas, Nevada since January 2007. She is the former VP & Global CIO for US Can Company, based in Chicago, Illinois, where she was responsible for the global infrastructure, 3 data centers and a wide array of applications to support the $750 million company in 24 locations in 6 countries. Sheleen’s background is unique in the the CIO world. She has 20 years of Marketing and Operations experience in health care and insurance. While driving improvements in the operations of a major health insurance company, Sheleen became fully aware of the power of IT in shaping a company’s performance and growth. At the same time she recognized that IT is often not well aligned with business objectives. In 1993, Sheleen assumed her first position in a pure IT role, as a CIO. Over the last 15 years she has developed a set of IT management principles and strategies that support achieving business goals and creating a viable IT culture for IT professionals to thrive in. Sheleen leverages her experience and energy to share her solutions with IT managers and their staffs through writing, speaking consulting, coaching and mentoring. Past consulting engagements have included an IT department transformation and an ERP Project Assessment & Rescue. She has also been a Senior Consultant with the Cutter Consortium, Boston, MA, and is an Emeritus member of CIO Magazine Editorial Advisory Board. In January 2011, Sheleen was promoted to SVP IT and HR. Less   View all posts

Mark T. Brown is the Director of the Management Communication Center at Duke University's Fuqua School of Business. Mark has been an executive coach and a consultant to individuals and businesses on a variety of communication and strategic leadership topics for more than twenty years. These topics include executive leadership styles, crisis communication, cross-cultural communication, effective advocacy, managing and communicating with teams, strategic project communication, and communicating technical information across functional areas. Less   View all posts