2010 saw increased fraud: Payment card and check fraud was #1 & 2, phishing/vishing #3, and ACH/wire fraud #4. Financial Services, Retailers, Government & Law Enforcement IT, as well as Healthcare IT and eCommerce all face these threats. However, security efforts are often focused on the traditional types of fraud that concern regulators while the newer digital threats often get less attention than they merit. Can IT help diversify and improve its organization’s overall detection and prevention capability, for both digital as well as traditional fraud?
J. Stephen Fletcher, Chief Information Officer and Executive Director of the Department of Technology Services, State of Utah, and President of NASCIO
J. Stephen Fletcher, was appointed by Governor Jon M. Huntsman, Jr. in April 2005 to serve as the state’s Chief Information Officer and Executive Director of the Department of Technology Services. Under his service, the State has consolid... More View all posts
J. Stephen Fletcher, was appointed by Governor Jon M. Huntsman, Jr. in April 2005 to serve as the state’s Chief Information Officer and Executive Director of the Department of Technology Services. Under his service, the State has consolidated all IT services into one new department to reduce costs, increase services to taxpayers, and more closely align IT with the business needs of the State of Utah. As Executive Director of DTS he is responsible for all of the IT activities for the State Executive Branch agencies. His efforts have focused on optimizing IT services to the State by eliminating redundancies, enhancing accountability of IT resources, and implementing effective performance management strategies. These efforts have resulted in an overall costs savings and enhancement of IT services to State Agencies. Currently, Mr. Fletcher is serving as President of the National Association of State Chief Information Officers. Before his position as CIO, he was at the U. S. Department of Education where he served as the Deputy Assistant Secretary for Management and later as the CIO/CTO. While at the Department he reengineered all of the business processes in the CIO's office transforming the office into a performance based service organization with responsibilities for supporting all activities associated with information technology, information management, information assurance, and operations. Mr. Fletcher was also responsible for implementing and directing the Departments' enterprise architecture, capital planning and investment, system development lifecycle and strategic planning for all Department IT activities. His career has focused on applying technical solutions to business problems. He founded and managed an IT communications consulting firm, providing communications and management services to Federal sector and Fortune 500 companies. He built a start-up firm into a viable engineering firm that provided E-government solutions to federal, state and local governments. He has held senior executive positions at several companies, responsible for daily operations. Mr. Fletcher graduated from the University of Utah. He also has received an MBA from the University of Dallas with an emphasis in engineering management. Less View all posts