Conversational Intelligence is defined as the powerful skill of connecting with people through conversations. Is this a skill that leaders can develop for them and their teams? Can this be used as a scientific approach by leaders to create a culture of communication that will help them get better at engaging with peers, teams and executive management? Can it help them achieve both personal and organizational success?
- Judith Glaser, Author, Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results