Leadership

Harnessing Conflict for Organizational Benefit

Harnessing Conflict for Organizational Benefit

Traditional wisdom counsels the avoidance of conflict, but organizations don’t grow by being passive or complacent. To meet their full potential, business and its IT must be able to channel conflict, both internal and external, into beneficial progress. But how does a leader help his/her team distinguish between the destructive and beneficial uses of conflict? How can leaders foster individual thinking (which can cause conflict) and use collective consensus and team unity to harness it for the common good?

Contributors

    • Michele J. Gelfand, Professor of Psychology, Distinguished University Scholar Teacher, University of Maryland, College Park
    • Bryson Koehler, EVP & Chief Information Officer, The Weather Channel
    • Pat Shier, Director of Enterprise Technology, The State of Alaska

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Contributors

Michele J. Gelfand

Michele J. Gelfand, Professor of Psychology, Distinguished University Scholar Teacher, University of Maryland, College Park

Dr. Gelfand's work explores cultural influences on conflict, negotiation, justice, and revenge; workplace diversity and discrimination; and theory and methods in cross-cultural psychology. Her work has been published in outlets such as Scie... More   View all posts
Bryson Koehler

Bryson Koehler, EVP & Chief Information Officer, The Weather Channel

Bryson Koehler is Chief Information Officer (CIO) of The Weather Channel Companies. He is responsible for setting the strategic vision, financial planning, technical operations, direction and execution of strategic technology initiatives fo... More   View all posts
Pat Shier

Pat Shier, Director of Enterprise Technology, The State of Alaska

Pat Shier was appointed Director of Enterprise Technology Services in February 2011. He is an experienced manager with strong communication, financial management and leadership skills. Prior to joining ETS, Pat managed the Division of Retir... More   View all posts
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Michele J. Gelfand

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