CXO Digital Transformation Leadership

Enabling an Efficient and Resilient Business of IT

 

Every penny you save by automating and orchestrating IT processes across tools, teams, and domains can be channelized toward serving your customers better. In addition, how quickly and effectively you resolve IT systems delays and outages can get your employees, partners, and customers to move faster through their journeys, individually and collectively. So how do you keep central visibility and control over processes to security to compliance and help your business become resilient to IT disruptions and continue to create real value for its customers and shareholders?

Get answers to the pressing questions:

    • Who are your internal and external customers, and what do they expect from IT?
    • What benchmarks and metrics would keep IT delivery focused on delivering real value?
    • Which tasks and processes should you prioritize and optimize to resolve IT systems delays and outages with minimal disruption and downtime?
    • How to keep a close watch on the shifts and volatility in IT to keep the business running in a smooth, secure, and compliant manner?

Contributors

Contributors

Aref Matin

Aref Matin, Chief Technology Officer, Wiley

Aref Matin joined John Wiley & Sons, Inc., in 2018 as the Executive Vice President and Chief Technology Officer (CTO). In this role, Mr. Matin is responsible for driving innovation, strategy and growth to the organization by developing ... More   View all posts
Suma Nallapati

Suma Nallapati, Chief Digital Officer, Everbridge

Customer focused IT Executive with demonstrated career success in Information Technology. Process oriented, results-driven professional with extensive experience implementing and delivering technology programs with budget oversight of $500M... More   View all posts
Rowena Yeo

Rowena Yeo, Chief Technology Officer & Global Vice President, Technology Services, Johnson n Johnson

Rowena Yeo serves as Chief Technology Officer & Vice President, Technology Services for Johnson & Johnson. In this role, she is responsible for implementing technology strategy, focusing on delivering new levels of innovation and o... More   View all posts
Rajeev Ravindran

Rajeev Ravindran, Senior Vice President and Chief Information Officer, Ryder System

Rajeev Ravindran is Senior Vice President and Chief Information Officer for Ryder System, Inc., a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. He is a member of Ryder’s Executive... More   View all posts

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Aref Matin

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