Effective IT Contract Negotiations

Effective IT Contract Negotiations

How we negotiate the IT services or software licensing related contracts has a significant impact on how IT meets “getting more done with less” expectations set by executive management. How do we plan and carry out such negotiations for success? Is outsourcing such contract negotiations a good option?


    • Tim Cowen, Chairman, IACCM. General Counsel, Commercial Director, BT Global Services
    • Mario Lavoie, Vice-President, Contracts & Negotiations, IBM – Global
    • Robert G. DiGiaro, Director, IT Sourcing – America, CREDIT SUISSE

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Tim Cowen

Tim Cowen, Chairman, IACCM. General Counsel, Commercial Director, BT Global Services

Since November 2002, Tim has been General Counsel for BT Global Services. Prior to that he was General Counsel of BT Ignite. He became General Counsel and Commercial Director in May 2004 to reflect his expanded responsibilities for the worl... More   View all posts
Mario Lavoie

Mario Lavoie, Vice-President, Contracts & Negotiations, IBM - Global

Mario T. Lavoie is Vice-president, Contracts & Negotiations, Global - IBM Corporation. From October 2002 to October 2007, Mario was with Contracts & Negotiations - IBM Europe/Middle East/Africa, and posted in Paris with a responsibi... More   View all posts
Robert G. DiGiaro

Robert G. DiGiaro, Director, IT Sourcing - America, CREDIT SUISSE

Rob is the Director of IT Sourcing America with Credit Suisse. He is responsible for the sourcing of all Software, Hardware, Market Data, Professional Services, Offshoring, and Outsourcing Governance. Prior to Credit Suisse, Rob worked for ... More   View all posts
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