Cost of IT Quality or Lack Thereof…



For some not so obvious reasons, the Quality Assurance function in IT is treated as a step child! While there are costs related to implementing quality in terms of appraisal and prevention, are these costs really exceeding that of failure? Implementing a successful IT QA function is in fact, a change management challenge. How well are we doing on this front?


John Von Stein, Executive Vice President and Chief Information Officer (CIO), The Options Clearing Corporation (OCC)

John is Executive Vice President and Chief Information Officer (CIO) of The Options Clearing Corporation (OCC). Von Stein joined OCC in 2004 and is responsible for all OCC Technology Services. Prior to joining OCC, John was Vice President o... More   View all posts

Ben Hope, SVP CIO, Fox Networks Group

Benjamin (Ben) Hope is a Senior Vice President and Chief Information Officer for Fox Networks Group (FNG). Ben is responsible for the overall management and leadership of the Information Technology (IT) department, including technology oper... More   View all posts

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