William Fandrich is the senior vice president and chief information officer at Blue Cross Blue Shield of Michigan. In this role, Fandrich is responsible for providing critical IT operations and strategic technology leadership and enhancing the connection between business strategy and technology and developing strategies. Fandrich has more than 30 years of experience in health care and information technology.

Before joining Blue Cross, he was the executive vice president and chief operating officer for Beacon Health Options in Boston, a company that provided behavioral health and substance abuse services to employers, specialty health plans and government markets in 48 states and the United Kingdom. He served as senior vice president, chief information officer and head of operations, for Blue Cross Blue Shield of Massachusetts from 2008 to 2015, where he strengthened IT and business area relationships and built new IT processes and standards for the changing health care market.

He also was chief informatics officer for CIGNA HealthCare in Connecticut and Philadelphia, where he was responsible for analytics/business intelligence, applied analytics, customer reporting, eHealth, and information governance and data management. Fandrich earned an MBA in health care information technology from Case Western Reserve University and a bachelor’s degree in math, computer science and physics from Ohio Wesleyan University