Author - Susan Cramm

Susan Cramm is an executive coach and president of Valuedance®, an executive coaching and leadership development firm. She is a recognized expert in her field due to her passions and gifts for developing others, as well as her keen, practical insights derived from extensive research and years of coaching and serving in executive level positions. Over the past 14 years, Susan has coached executives from a number of Fortune 500 clients, including Toyota, Sony, and Whole Foods Markets, and her clients describe her as "insightful", "motivational", "practical", "tough", "committed", and "invaluable". She is a frequent speaker, a blogger for the Harvard Business Review, and author of the Harvard Business Press book, “8 Things We Hate about I.T.: How to Move Beyond the Frustrations to form a New Partnership with I.T.”

Cramm is the former CFO and executive vice president at Chevy's Mexican Restaurants, where she led the finance, business strategy, restaurant development, franchising, legal, and information technology functions. Prior to Chevy's, Cramm worked with the Taco Bell Corporation and held the positions of CIO and vice president of the Information Technology Group and Senior Director of Financial and Strategic


My CIO is an Alien!

If being a CIO is a very demanding role that requires taking control of the IT function to reduce cost and get things done whatever it takes, are you in danger...


A CIO’s Performance Appraisal

A CIO’s role is more crucial to organizational success today, than ever before. How well established are performance benchmarks? How can a CIO’s ongoing...


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