For your organization to stay fit to take on challenges as future unfolds, your strategy, cost and spend management, and talent development need to be in top...
Author - Sue B. Workman
Sue B. Workman, Vice President for Information Technology Services and Chief Information Officer of Case Western Reserve University, has had more than three decades of experience in a broad range of functions within the field of Information Technology.
In her role at CWRU, Sue is responsible for creating the vision and strategies which enable the delivery of technology solutions that support Case Western Reserve University’s mission of teaching, learning and research and the day‐to‐day functions of the university.
As a member of the President’s Cabinet and President’s Council, Workman advises university leadership in order to help accomplish strategic campus goals, and support the mission, vision and core values of CWRU. Additionally, Sue serves on various advisory boards for Internet2, AT&T, Dell and has served on many EDUCAUSE committees, and is on the Board of Directors of OneCommunity.
As CIOs we are often asked to put technology in place to solve a problem. We all know that technology on its own is an empty promise without the proper...
Service level metrics are often measured backward. Almost any course, book, or framework on service management suggests that we assign Service Level Agreements...
Why do people work in an organization? How does a leader make sure that leaders can create an environment that inspires its employees and allow them to exhibit...
