In hospitality industry, it takes a lot to please customers and have them keep coming back. What does it take to always deliver the best while lowering the...
Author - Reid Paul
Reid Paul is Editor-in-Chief of Hospitality Technology magazine, the leading source for IT strategies and implementations for the hotel, casino, cruise, restaurant and foodservice industries. At HT, Reid has directed the creation of numerous industry technology studies, including “Driving Restaurant Profitability: Seventh Annual Restaurant Industry Technology Study” and the upcoming Lodging Industry Technology Study to be published in October 2005. Reid has also written for renowned trade magazines including Kiosk Business and Retail Systems Reseller.
