Author - Ram Akella

Professor Ram Akella is currently Professor and Director of the Center for Large-scale Live Analytics and Smart Services (CLASS), which includes SMART (Social Media Analytics Research Transformation), and the Center for Knowledge, Information Systems and Technology Management (KISMT) at the University of California at Silicon Valley Center/Santa Cruz. Prof. Akella started his academic career as a post-doctoral fellow at Harvard and then joined MIT (EECS/LIDS and LFM) as a Postdoctoral Associate. He then joined Carnegie Mellon University in 1985 as an Associate Professor in the Tepper Business School (GSIA) and the School of Computer Science (CS/RI), before working at other institutions including MIT, Berkeley, Stanford, and establishing an ORU and TIM(ISTM) at UCSC/SVC as Founding Director/Chair.

Ram has actively changed his research and teaching focus over the years. At Stanford,his current research concerns Machine Learning, Data and Text Mining, Interactive Search, Analytics, and Smart Services in Healthcare, Computational Marketing, Financial and Business Services; previously, he has worked on problems in High Tech, IT, Outsourcing and BPO, Semiconductors, Cost Competitiveness, Product Life Cycle Management, Business Process Optimization and E-Business, as well as quality, fab economic models, cost of ownership and financial justification for IT Management and equipment, production planning and control.

At the University of California at Berkeley, at CITRIS and the iSchool, his research and teaching concern Large Scale Analytics and Data Mining in Knowledge Services and Business Management, including Energy and Healthcare Analytics; previously he has taught Industrial Engineering and Operations Research and conducted research on Semiconductor Process Learning. His early work at CMU, MIT, Harvard and IISc was on real time automation and control and large scale systems theory, including seminal work on supply chain management, costing, and contracts.


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