Traditional wisdom claims that working closely with customers will stimulate innovation but contrarians suggest that working closely with customers yields the...
Author - Michelle R. McKenna
Michelle McKenna is Chief Information Officer at Constellation Energy. Constellation Energy [NYSE: CEG] is a Fortune 125 company, headquartered in Baltimore, MD. Constellation is a leading supplier of energy products and services to wholesale and retail electric and natural gas customers, and conducts its business through various subsidiaries, including competitive energy businesses and Baltimore Gas and Electric Company (BGE).
Previously, Ms. McKenna was President of Vision Interactive Media Group, a division of Vision 360 based in Orlando FL where she was responsible for marketing, technology, business development, operations and finance.
She has deep experience in the media and entertainment industry as SVP and CIO at Universal Orlando Resort where she was responsible for the oversight and leadership of technology at Universal Orlando Resort, including the recent launch of the Wizarding World of Harry Potter.
Michelle was also SVP and CIO of Centex Destination Properties and had a 13 year career with The Walt Disney World Company in a variety of executive positions in Resort Development, Finance, Marketing, Operations and Technology. As Vice President, Information Technology, Ms. McKenna led the company’s largest ever technology investment – Destination Disney. Destination Disney was a multi-year company strategic initiative to transform the company’s marketing, sales, on-line, and customer relationship management processes. Prior to Disney, Ms. McKenna held positions at MetLife and Coopers & Lybrand (now Pricewaterhouse Coopers).
With over 20 years in the media and entertainment industry, a former CPA and controller, Ms. McKenna is a CIO with a strong business background who has a strong record of driving company growth through process and technology innovation.
Ms. McKenna holds a MBA from the Crummer Graduate School of Business at Rollins College in Winter Park Florida, and a B.S. in Accounting from Auburn University.
