While the digital world offers options and unprecedented opportunities, it causes distractions and thus leakage in organizational productivity and value...
Author - Kevin Burns
Kevin Burns
Chief Information Officer, City of Miami
Kevin Burns is employed by the city of Miami since May 2002. Prior to coming to work for the City of Miami, Kevin spent a short stint in the public sector working in the automation group for one of the top two aluminum manufacturers in the world. He has served in progressively responsible positions such as Senior Systems Analyst, Project Manager, Interim Assistant Director, Information Systems Manager, and Deputy CIO with the Information Technology and Fire Rescue Departments respectively. Kevin started his working career in the US Army and spent just over 20 years serving in challenging positions with prestigious units such as the 10th Mountain Division, Fort Drum, NY; 8th US Army, Seoul, Korea; 172nd Infantry Division and US Army Cold Regions Test Center, both in Alaska. Kevin holds a degree in BA Information Science from the State University of New York, Oswego.
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Most organizations today are essentially dependent on their suppliers and partners in order to deliver goods and services to their own customers. It is uncanny...