Business leaders are looking to lessen the impact of current global disruption while fortifying against future ones. They want to acquire new capabilities...
Author - Ketan Pandit
Ketan Pandit is the Chief Information Officer at QBE North America. He is responsible for driving the company’s brand value through an IT strategy that is guided by providing customers with an experience of excellence through innovation and simplification. Since joining, his team of highly skilled professionals have positively influenced a number of areas across the business including Business Operations, Claims IT, Business Intelligence, and Salesforce, among others. With over 20 years’ experience in the Financial Services Industry & Consulting Services, Ketan brings deep leadership expertise in Strategy, Transformation, Operations, Digital, Data and Innovation. Prior to joining QBE in 2015, Ketan was with Farmers Insurance Group (part of Zurich Financial Services), where he led a staff of more than 800. As a Divisional CIO for Claims, he was also responsible for leading the development of a company-wide Digital Center of Excellence as well as defining the enterprise Cloud and Digital Strategy. Ketan also worked for 11 years at Capgemini/Ernst & Young Consulting as their leader for CRM, Strategy, Architecture, Integration and Front office practice servicing Financial Services, Retail, Life Sciences customers. He also led large accounts and was instrumental in setting up the company’s offshore centers.
