Your ability to retain customers and increase lifetime value derived from them is dependent on how you manage the journey. They may pause and restart multiple times as well as change directions. Instead of leading them, we need to be beside them attending to their needs and desires keeping them comfortable. This would need to […]
About Contributor - Judith Glaser
Judith Glaser, Author, Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
Judith E. Glaser is an Organizational Anthropologist. She is one of the most pioneering and innovative change agents, consultants and executive coaches, in the consulting industry and is the world’s leading authority on Conversational Intelligence®, WE-centric Leadership, and Neuro-Innovation, and is a best-selling author of 7 business books including her newest best seller - Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. Through the application of ‘the neuroscience of we’ to business challenges, Judith shows CEOs and their teams how to elevate levels of engagement, collaboration and innovation to positively impact the bottom line. Judith is the founder and CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute with over thirty years of business experience working with CEOs and their teams in establishing WE-centric cultures poised to strategically handle business challenges in the face of moving targets. Her transformational approaches using neuroscience and anthropology enable leaders to raise their Conversational Intelligence® and build agile and higher performing individuals and teams poised to impact the bottom line and top line results in their organizations. In 2004 she was awarded Woman of the Year in New York City. Since 2006 she has been listed in the top 10 consultants globally in the Excellence Top 100 Consultants and is one of the Top 100 Thought Leaders globally on the subject of leadership. In 2011, Judith was awarded the Drexel University Distinguished Alumni Award, and in 2006 she was inducted into the Temple University Gallery of Success. She is a Founding Fellow of the Institute of Coaching at McLean Hospital, Harvard Medical School affiliate. She has appeared on CBS Morning News with Charlie Rose & Gayle King, NBC’s Today Show, ABC World News, The Fox News Channel, The Martha Stewart Show and the Family Network talking about We-Centric Leadership and Cultural Transformation. She is frequently quoted on her revolutionary workplace approaches in the New York Times, The Wall Street Journal, Crain’s, Harvard Business Review, The Huffington Post, Entrepreneur Magazine, AMA World, etc. and is a contributing Editor for Executive Excellence Magazine. Judith was awarded a Research Fellowship from Drexel University, where she earned a master’s degree in human behavior and development with additional work at the Bales School of Social Research at Harvard, and also University of Pennsylvania. She also earned her bachelor’s degree in interdisciplinary studies from Temple University. She received a master’s certificate in corporate and political communications from Fairfield University. She lives in CT and NY City. Judith has also served as an Adjunct Professor at Wharton, visiting guest speaker at Harvard, MIT, Kellogg, Loyola, University of Chicago, NYU, IIT, University of Stellenbosch, Etisalat Academy in Dubai, Tsinghua University in China and others. She is currently on the boards of The We Are Family Foundation, Expeditionary Learning, and was a founding member of The Executive Woman’s Business Forum and Women Leader’s in Health Science & Technology. She is a frequent speaker for Vistage and TEC in US and Canada. Her best selling books include: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results, Creating WE: Change I-Thinking to WE-Thinking and Create a Healthy Thriving Organization; The DNA of Leadership; 42 Rules for Creating WE. She is also the author of The Leadership Secret of Gregory Goose and Ultimate Power.
Judith Glaser's Contributions
Conversational Intelligence is defined as the powerful skill of connecting with people through conversations. Is this a skill that leaders can develop for them and their teams? Can this be used as a scientific approach by leaders to create a culture of communication that will help them get better at engaging with peers, teams and executive […]