Your ability to retain customers and increase lifetime value derived from them is dependent on how you manage the journey. They may pause and restart multiple times as well as change directions. Instead of leading them, we need to be beside them attending to their needs and desires keeping them comfortable. This would need to […]
About Contributor - John Baldoni
John Baldoni, Chair of leadership development N2growth, a global leadership advisory firm & Author of 13 books… newest is MOXIE, The Secret to Bold and Gutsy Leadership, None
John Baldoni is chair of the leadership development practice of N2growth, a global leadership consultancy. John is an internationally recognized leadership educator, executive coach and speaks throughout North America and Europe. John is the author of more than a dozen books, including MOXIE: The Secret to Bold and Gutsy Leadership, Lead with Purpose, Lead Your Boss, and The Leader’s Pocket Guide. In 2014 Trust Across America named him to its list of top 100 most trustworthy business experts. Also in 2014 Global Gurus ranked John No. 11 on its list of global leadership experts. John has authored more than 500 leadership columns for a variety of online publications including Forbes, Harvard Business Review and Bloomberg Businessweek. His leadership resource website is www.johnbaldoni.com
John Baldoni's Contributions
The IT CXO today needs to manage more than technology. S/he needs to gain managerial support as well as manage up, get buy-in from other departments, groups or individuals. S/he also requires ability to convince and influence other stakeholders to follow the regional and global direction. Besides, s/he needs to put in ongoing effort to […]
In an always-on world, the demands heaped on today’s leaders make it seem like their time is unlimited. But a leader’s time is finite, and too often leaders get frustrated by constantly needing to put out fires, get backlogged on email, rally the troops or devote their attention to external stakeholders. Most executives stuck in […]
Recent technology innovations have introduced the potential for IT to be nimble and efficient, but have these innovations alone achieved these goals? Which traditional practices should be abandoned? Also, what should be done about the siloed monolithic mental structures that exist in the minds of business leaders, IT managers, and IT workers? Why should so […]
For the CIO to deliver real business growth, handle sensitive business/IT partnerships, and make complex technology decisions, he or she needs to be backed by a high performance IT team. What do you need and how do you go about building, training, and motivating a high performance IT team?
A CIO’s role is more crucial to organizational success today, than ever before. How well established are performance benchmarks? How can a CIO’s ongoing performance be measured effectively?