For some not so obvious reasons, the Quality Assurance function in IT is treated as a step child! While there are costs related to implementing quality in...
Author - John Von Stein
John is Executive Vice President and Chief Information Officer (CIO) of The Options Clearing Corporation (OCC). Von Stein joined OCC in 2004 and is responsible for all OCC Technology Services. Prior to joining OCC, John was Vice President of Information Technology (IT) at Cargill Inc. (Cargill). In his 10 years at Cargill, John held the following positions: VP of IT for Cargill's Latin America Region, Global IT Leader for the Grain and Oilseed Supply Chain Platform, Divisional CIO of Cargill Investor Services, and Global Information Technology Manager of Cargill Energy Trading. Prior to joining Cargill, John worked in several capacities including trading operations management, financial services consulting and sales/marketing for Louis Dreyfus Energy Corp., Deloitte & Touche Consulting, and IBM respectively.
The stresses of rapidly changing business needs, globalization, and a need to create competitive advantage through IT are bringing out the best and worst...