Author - John J. Higginson

As Chief Technology Officer, John leads technology and innovation at Wheels. His teams are responsible for developing and managing our client-facing applications, systems infrastructure and security, telecommunications, internal networks, and business continuance functions. Wheels’ applications serve more than 300,000 business users and process more than 40M transactions annually.

John has more than 20 years of technology leadership experience in fields like eCommerce, software development, datacenter design, systems architecture, and customer service tools. Most recently, John served as the Chief Technology Officer for FTD Companies, a leading provider of floral-related products, services and technologies. At FTD, he ran one of the largest retail websites in North America, handling millions of orders and customer interactions each year. Prior to FTD, John spent 14 years at Applied Systems, the largest independent software company in the property & casualty insurance industry, where he held a progression of IT management roles, ultimately serving as EVP of Technology.

Throughout his career, John has been active in a number of technology forums, and has appeared as a guest speaker at the ACORD|LOMA conference and various CxO summits. He is also an accomplished writer, having contributed articles to business and technology publications like Independent Agent and National Underwriter.

John holds a Bachelor of Arts degree from Northern Illinois University and a Master of Science degree in IT and Privacy Law, with honors, from The John Marshall Law School.


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