Your ability to retain customers and increase lifetime value derived from them is dependent on how you manage the journey. They may pause and restart multiple...
Author - John Baldoni
John Baldoni is chair of the leadership development practice of N2growth, a global leadership consultancy. John is an internationally recognized leadership educator, executive coach and speaks throughout North America and Europe. John is the author of more than a dozen books, including MOXIE: The Secret to Bold and Gutsy Leadership, Lead with Purpose, Lead Your Boss, and The Leader’s Pocket Guide. In 2014 Trust Across America named him to its list of top 100 most trustworthy business experts. Also in 2014 Global Gurus ranked John No. 11 on its list of global leadership experts. John has authored more than 500 leadership columns for a variety of online publications including Forbes, Harvard Business Review and Bloomberg Businessweek. His leadership resource website is www.johnbaldoni.com
The IT CXO today needs to manage more than technology. S/he needs to gain managerial support as well as manage up, get buy-in from other departments, groups or...
In an always-on world, the demands heaped on today’s leaders make it seem like their time is unlimited. But a leader’s time is finite, and too often leaders...
Recent technology innovations have introduced the potential for IT to be nimble and efficient, but have these innovations alone achieved these goals? Which...
For the CIO to deliver real business growth, handle sensitive business/IT partnerships, and make complex technology decisions, he or she needs to be backed by...
A CIO’s role is more crucial to organizational success today, than ever before. How well established are performance benchmarks? How can a CIO’s ongoing...
