IT leaders are used to thinking of IT governance as a way to optimize IT to create and deliver value. However, when economic times turn tough there is a...
Author - Jeanne W. Ross
Director and Principal Research Scientist, Center for Information Systems Research (CISR), MIT
Jeanne W. Ross is Director and Principal Research Scientist at the MIT Sloan School's Center for Information Systems Research. As Director, Jeanne directs academic research that targets the challenges of senior level executives at the Center's seventy global sponsors. Her own research examines the organizational and performance implications of enterprise architecture initiatives, IT governance, and new IT management practices. Her work has appeared in major practitioner and academic journals, including Sloan Management Review, Harvard Business Review, the Wall Street Journal, MISQ Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine. Jeanne has served on the faculty of customized courses for firms such as PepsiCo, McKinsey, Johnson & Johnson, General Electric, TRW, Pfizer, Nomura, Novartis, News Corporation, Commonwealth Bank of Australia, IBM, and Credit Suisse. She regularly appears as a speaker for Microsoft, the Society for Information Management, Gartner, and university research centers, where she addresses the question of how companies get value from information technology. She is coauthor of three books: IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Enterprise Architecture as Strategy: Creating a Foundation for Business Execution and IT Savvy: What Top Executives Must Know to Go from Pain to Gain. All three books were published Harvard Business School Press. She is a founding senior editor and former editor in chief of MIS Quarterly Executive.
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