What are the healthcare providers doing to improve patient care to differentiate themselves in the new, value-based payment era? Are they thinking beyond...
Author - Jamie Nelson
JAMIE M. NELSON is Senior Vice President and Chief Information Officer at Hospital for Special Surgery in New York City. Ms. Nelson’s 34-year career in healthcare includes extensive experience in Information Techology Leadership and Consulting, Hospital Operations and Peformance Improvement. Ms. Nelson’s accomplishments at Hospital for Special Surgery include developing and implementing an IT Strategy in support of the HSS strategic roadmap, and most notably led the Hospital’s decision and implementation process to install Epic across inpatient and ambulatory settings for all clinical and revenue cycle applications.
Based on these efforts, HSS has been recognized by Epic as in the top 6 % of successful EMR implementations, and has been awarded at HIMSS level 7, a recognition achiveved by 5% of hospitals in the US. In her 6 year tenure at HSS, Ms. Nelson rebuilt the IT function, nearly doubling the number of staff and creating key leadership positons including CMIO, CTO, CISO and VP Applications and AVP Business Intelligence and Analytics.
Another major are of focus and accomplishment was completely rearchitecting the technical and security infrastructure, including a new data and voice network, establishing a NOC, moving to an off-site data center, and implementing a state of the art cybersecurity program. Current areas of Ms. Nelson’s leadership include building a strong HSS wide Analytics function and developing the plan around the Digital and Patient Consumer Experience.
Most recently, Ms. Nelson was named as one of the Most Powerful Women in Healthcare IT in 2017 by Health Data Management. Prior to her work at Hospital for Special Surgery, Ms. Nelson’s professional employment includes Norwalk Hospital, New York Presbyterian Hospital, Memorial Sloan Kettering Cancer Center, First Consulting Group, Ernst & Young and Innovatix. Ms. Nelson earned an undergraduate degree from the University of Pennsylvania and received her MBA from Cornell University.