Author - Jack Heine

Jack Heine is a research vice president in Gartner. His research focuses on IT asset management processes, cost justification and budgeting, performance measurement, IT chargeback as well as general IT resource allocation and management issues. Immediately prior to joining Gartner, Jack was a consultant to NASA's Manned Space Flight Program, providing IT strategic planning support to the Shuttle Flight Software Development Facilities at the Johnson Space Center. In addition, Jack has held both engineering and technical management positions with Pertec Computers, Lockheed Aircraft and Bendix Field Engineering.

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