When faced with a car skid, experts teach that you should “steer into the skid”, despite an instinctual urge to do the opposite. Similarly, when it comes to IT...
Author - Dr. Howard A. Rubin
Dr. Howard A. Rubin is CEO of Rubin Systems. He is also a Senior Gartner Advisor, Professor Emeritus of Computer Science at Hunter College of the City University of New York and a former Nolan Norton Research Fellow. Because of his extensive work in worldwide technology data collection and benchmarking, Howard was a member of the Global Information Economy (GIE) Working Group of the U.S. State Department's Advisory Committee on International Economic Policy (ACIEP).
At one end every penny spent on IT has to be justified and is closely watched. On the other, technology is supposed to deliver miraculous results in overall...
