Do you need to outsource your IT functions? If yes, then how to do it right in order to reap the full benefits that it promises? Lets listen to Frank to learn...
Author - Frank F. Britt
Frank is the Vice President, Strategic Outsourcing for consumer packaged goods, wholesale distribution, and computer services business units at IBM Global Services. Frank is also a core member of IBM's Global Consumer Products Leadership team and co-chairs the America's Consumer Products Group Industry Leadership group.
Prior to IBM, Frank held senior management positions at Mainspring (now part of IBM), Streamline.com, and Accenture. Frank is a regular contributor to industry conferences focused on retail and consumer products and has published numerous articles on IT Strategy, e-commerce, category management, consumer marketing, and supply chain management in leading publications. He has also written a branded, bi-monthly column on e-business best practices for Progressive Grocer, the largest trade magazine in the grocery industry.
He is regularly quoted on retail and e-business issues for business publications such as The Economist, Fast Company, Business 2.0, Wall Street Journal, Business Week, The Financial Times, Ad Age and the Boston Globe; and has lectured on e-business and supply chain management at numerous business schools including Kellogg and Sloan. Frank has been recognized as One to Watch by both Ad Age and Logistics Management Magazine.
