Organizations collect a multitude of customer feedback—CSAT surveys, social reviews, insurance claims, voice-to-text conversions of customer orders, customer...
Author - Duane Lyons
Duane Lyons leads Wavicle Data Solutions' Restaurant & Food Industry Practice. He helps big restaurant brands and other enterprises across the food value chain realize the power of their data to improve operational processes and deliver exceptional customer experiences for increased brand loyalty. Based in Chicago, Wavicle specializes in Rapid Delivery Data and Analytics solutions that help the world's biggest brands imagine new ways to manage costs, increase sales, and become more efficient.