With ever-increasing demands and changing preferences of customers, banks have to adapt and innovate to stay relevant. And, all along they have to manage...
Author - Daniele Tonella
Daniele Tonella began his career in 1998 at Mercer Management Consulting and eventually moved to McKinsey & Company. During this period, he provided expert strategic advice to several clients related to the increasingly prominent role of technology in their businesses. In 2002 he joined Swiss Life AG as Head of IT Strategy and Governance, going on to hold numerous responsibilities - such as Head of European Functional IT Management and Head of IT Operations and Technology - until 2011, when he was appointed Chief Information & Technology Officer. In 2012, Daniele became Global CIO of Evalueserve, and at the beginning of 2013, he took over the CEO role at AXA Technology Services (AXA Group), serving also on the Strategic Committee of AXA Strategic Ventures. Since January 2017 he holds the position of Chief Executive Officer of UniCredit Services and since April 2019 he is Group Chief Information Officer.
