Author - Clay Richardson

Clay Richardson helps enterprises establish BPM strategies, governance standards, establish BPM centers of excellence, identify lean and agile methodologies best suited for BPM projects, and identify vendors and technologies that help them optimize mission-critical business processes. Prior to joining Forrester Clay served as BPM practice leader at Project Performance Corporation, a global system integrator based in Washington, D.C., where he launched and managed the company's business process management practice. Prior to that, Clay directed a diverse team of consultants, trainers, and support engineers in delivery and support of BPM solutions, as the director of professional services at HandySoft Global Corporation, a pure-play BPM vendor. Clay is active with several BPM industry associations, including the Workflow Management Coalition, where he served as founder and co-chair of the organization's Public Sector chapter.

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