The Arkansas government recognized that students in their state were not finding easy ways to receive financial aid. The Department of Higher Education saw a...
Author - Claire Bailey
Claire Bailey, director of the Arkansas Department of Information Systems (DIS) and Arkansas Chief Technology Officer (CTO), leads more than 250 information technology (IT) professionals responsible for the state network and telecommunications services supporting Arkansas's public services.
As CTO, Ms. Bailey is the appointed chairperson for the Arkansas State Technology Council and serves on the board of directors for the Information Network of Arkansas (INA). In 2011, Arkansas.gov was named the nation’s best state web portal and Arkansas.gov received second place honors in the 2010 competition. Government Technology magazine selected her as one of the Top 25 Doers, Dreamers & Drivers in Public Sector Innovation for 2011.
Governor Mike Beebe appointed Ms. Bailey to the Arkansas Health Information Exchange Council to advise and assist in the development of a statewide health information exchange for Arkansas. She also serves as a member of the Cyber Infrastructure Task Force, the Connect Arkansas Board, Arkansas Homeland Security Executive Committee, and the Arkansas Geographic Information Systems Board. Ms. Bailey is a member of the Arkansas Interoperable Communications Executive Committee which oversees the Arkansas Wireless Information Network (AWIN). In 2008, AWIN received an award from the National Association of State Chief Information Officers (NASCIO) for Outstanding Achievement in Information Technology.
Ms. Bailey is a member of the Arkansas InfraGard Chapter, an organization sponsored by the Federal Bureau of Investigation, to share cyber security information, the Association for Users of Telecommunications and Information Systems, and the Central Arkansas Project Management Institute where she earned certification as a Project Management Professional. Ms. Bailey is an executive committee member of the NASCIO and is president of the National Association of State Technology Directors (NASTD).
As director of DIS, Ms. Bailey focuses on providing customer centric services and is leading the creation of a centralized dashboard that enables state agency leaders to monitor the operational status and performance of DIS-hosted services. Under her leadership, DIS became the first state agency to receive the coveted 2011 Governor’s Quality Award for Performance Excellence by the Arkansas Institute for Performance Excellence. DIS earned Achievement Awards from the program in 2008, 2006, and 2005 respectively.
Ms. Bailey is a seasoned IT veteran working as a systems analyst at Texas Instruments and as a senior systems analyst at J.B. Hunt Transport. She has worked for the State of Arkansas since 1991.
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