IT chargebacks promise better control of IT spending by making users more conscious about their IT resource requests, since it means they will end up paying...
Author - Carmi Levy
Carmi Levy is a Senior Research Analyst with Info-Tech Research Group. Previously, while working with the largest financial services firm in Canada, he oversaw the implementation of chargeback infrastructure within the service delivery environment. He is a widely published columnist whose work appears in the London Free Press and its affiliated Sun Media newspapers across Canada.
