At one end every penny spent on IT has to be justified and is closely watched. On the other, technology is supposed to deliver miraculous results in overall...
Author - Barbara Gomolski
Barbara Gomolski is a research vice president with Gartner. She is responsible for Gartner's annual IT Staffing and Spending survey, and works extensively with clients on issues of budgeting and benchmarking IT spending. She also writes a monthly column for Computerworld. Prior to joining Gartner, Ms. Gomolski was a research director at Gartner Institute, a Gartner-owned company that developed vendor-neutral IT certifications.
