The journey to optimize user experience is a multifaceted challenge that intersects with a service mindset, leadership, culture, efficient service management...
Author - Alvin Joseph
Alvin Joseph is the CIO at Orora Packaging Solutions, a manufacturer and distributor of custom packaging products. At Orora, he is responsible for technology strategies to optimize operational excellence and enable new digital capabilities to drive top line growth.
Alvin has over 30 years of engineering, information technology and executive leadership experience. He holds a bachelor’s degree in Electrical& Electronics Engineering and a master’s degree in Business Administration.

